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The Universal Standards for Social Performance Management (USSPM)

December 2014

The video : 8min11

The Universal Standards for Social Performance Management (USSPM) are a six-faceted approach to ensure that microfinance organisations treat their clients, staff, and shareholders responsibly, whilst delivering their services in an ethical manner. Check out this overview video to understand more about the six dimensions of USSPM.

This video was created by Good Return with support from the Social Performance Task Force and the Microfinance Centre of Poland.